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Site Administrator

Job Location: Guelph
Job Type: Contract
Wage Type: Salary
Wage Amount: TBD

Job Description:

Summary:  The Site Administrator is primarily responsible for the administration of the assigned property. The Site Administrator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by Greenwin Inc. 

Duties & Responsibilities:

  • Provide administrative support to the site staff and Property Manager as requested and as directed by the Property Manager
  • During slow periods or 'down time', assist in an administrative capacity on specific tasks, which will not interfere with the timely and efficient servicing of rental inquiries
  • Take prospective residents to view suites that meet their needs
  • Regularly inspect upcoming availability prior to showing same to potential residents
  • Suites showing in unsatisfactory condition must be identified as such on the rental availability list
  • Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time
  • Return messages left by prospective residents in a timely manner
  • Professionally and courteously handle all telephone and 'walk-in' enquiries from prospective residents - answer all questions patiently and offer information as needed to create interest in our development
  • Encourage appointments or viewings with all prospective callers
  • Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents
  • Communicate with the Property Manager, team members and site staff on an ongoing basis

Qualifications:

  • College Diploma in Business Administration
  • Knowledge of the rental/leasing industry (one year experience)
  • Professional in appearance and mannerisms
  • Strong communication and interpersonal skills
  • Exceptional customer service skills
  • Proficient with computer software, specifically Word and Excel
  • Marketing experience an asset
  • Goal and results oriented
  • Patient and understanding with residents
  • Team player
  • Ability to multi-task in a fast paced environment