Site Administrator (Kitchener)

The Site Administrator will be one of our front line ambassadors primarily responsible for the administration of an assigned property/properties. The Site Administrator will build strong relationships and provide both existing and potentially new residents with an impeccable level of customer service.

What you'll get to do:

• Provide administrative support of the assigned property/properties to the site staff and Property Manager:

            – Process tenant applications ensuring effective and and precise electronic filing

            – Manage purchase orders where applicable – create, receive and ensure accuracy

            – Distribute work orders with the team

• Rectify any tenant issues/correspondence that may arise and escalate as required
• Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time
• Professionally and courteously handle all telephone and ‘walk-in’ inquiries from residents
• Assist in maintaining a high level of client satisfaction using all forms of communications with the residents
• Communicate with the Property Manager, site staff and other respective departments on an ongoing basis
• Assist team in assessing service performance and customer satisfaction
• Maintain excellent tenant relations within the assigned property

Who you are:

• College Diploma in Business Administration or related field.
• 1-2 years’ experience in customer service, sales, office administration or related field
• Knowledge of the rental/leasing industry (one year experience)
• Proficient with computer software, specifically Word and Excel
• Strong communication and interpersonal skills
• Service oriented with the ability to multi-task in a fast paced environment
• Strong decision-making capabilities to provide high-level service to tenants needs

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.