Job Details

Title: Site Administratior
Location: Hamilton, ON
Job Type: Full time
Wage Type: Salary
Wage Amount: $TBD

Job Description

Duties & Responsibilities:

  • Provide administrative support to the site staff and Property Manager as requested and as directed by the Property Manager
  • Rectify any tenant issues that may arise and escalate as required
  • Maintain accurate database with rent collection
  • Manage purchase orders – create, receive and ensure accuracy 
  • Carry out other duties and/or procedures related to the marketing, rental and administration of suites as may be assigned from time to time 
  • Maintain an orderly office area 
  • Professionally and courteously handle all telephone and 'walk-in' enquiries from residents 
  • Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents
  • Communicate with the Property Manager, team members and site staff on an ongoing basis
  • As part of the overall team, maintain goodwill of customer during service period and promote the organization to existing and potential customers
  • Work with the team to recommend modifications for service improvement
  • Assist team in assessing service performance and customer satisfaction
  • Maintain excellent tenant relations within the assigned property

Qualifications:

  • College Diploma in Business Administration
  • Knowledge of the rental/leasing industry (one year experience) 
  • Strong communication and interpersonal skills
  • Exceptional customer service and organizational skills
  • Proficient with computer software, specifically Word and Excel
  • Patient and understanding with residents 
  • Team player
  • Ability to multi-task in a fast paced environment

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