Regional Administrator

Summary: The Regional Administrator plays a crucial role in supporting the administrative and operational efficiency of regional site offices. Reporting directly to the Director, Residential Operations (DRO), the Regional Administrator coordinates various tasks, ensures smooth day-to-day operations, and promotes positive relations with residents and team members.

What you'll get to do:

Data Collection & Analysis:

• Analyze and interpret market data, consumer behaviour, and industry trends to inform strategic marketing decisions.
• Leverage analytics tools to extract actionable insights that support decision-making.
• Develop and recommend strategic marketing initiatives based on data-driven insights.
• Monitor the effectiveness of marketing campaigns to optimize performance.
• Track trends in real estate, demographics, and economic factors impacting property management and development.
• Gather and assess data on market conditions, customer behavior, and competitor activities to refine strategies.

Process Execution and Monitoring:

• Oversee the execution of key operational processes, including performing regular audits to ensure the proper execution and maintenance of processes such as KPIs, scorecards, etc.

Maintenance Requests, Non-Compliance, and Fire Life Safety:

• Administer regulatory life safety and non-compliance issues.
• Coordinate and facilitate the timely resolution of maintenance requests in accordance with company policies.
• Monitor, track, and maintain health and safety compliance documentation.

Operational Support and Training:

• Assist in the rollout and implementation of operational initiatives and improvements.
• Provide administrative training to new and existing staff, including Building Representatives, Administrators, etc.
• Conduct site visits as necessary to ensure operational efficiency.

General Administrative Duties:

• Draft resident correspondences and communications
• Generate reports including building and unit inspections
• Maintain accurate resident files, including contact information
• Foster positive resident relations and ensure customer service excellence
• Serve as the central point of contact between residents, Managers, and the Director
• Perform additional administrative tasks as directed by the Director.

Who you are:

• Diploma in business administration, property management, or a related field
• 3+ years in an administrative or operational support role
• Ability to handle a variety of administrative tasks, prioritize effectively, and maintain attention to detail.
• Proven ability to build and maintain positive relationships with residents, managers, and team members, ensuring exceptional service delivery
• Strong verbal and written communication skills, with the ability to draft clear correspondences and engage effectively with diverse groups
• Ability to manage multiple tasks simultaneously, prioritize deadlines, and maintain efficiency in a fast-paced environment.
• Familiarity with property management software (Yardi preferred) and proficiency in Microsoft Office.
• Capable of identifying issues and implementing solutions, particularly in areas related to maintenance requests, safety compliance, and non-compliance matters.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.