Manager, Residential Operations

Summary:  Are you a results-driven property management professional who thrives in a leadership role and wants to make a meaningful impact on residential communities? We’re looking for an experienced Manager, Residential Operations to oversee a dynamic portfolio of residential properties, ensuring operational excellence, high tenant satisfaction, and strong financial outcomes. This is a unique opportunity to make a tangible impact—enhancing living experiences while ensuring each asset performs at its highest potential.

What you’ll get to do:

Operational Leadership:

• Manage daily site operations, inspections, and capital improvement projects; uphold high standards across all common areas and building systems.

Tenant Relations:

• Build lasting resident relationships by addressing concerns, ensuring service excellence, and supporting long-term retention.

Financial Performance:

• Oversee rent collection, budget management, variance analysis, and reporting; support leasing efforts to drive occupancy and ROI.

Team & Vendor Oversight:

• Lead on-site teams and external service providers to ensure timely, quality service and cost-effective operations.

Compliance & Risk Management:

• Ensure full regulatory compliance with applicable legislation, including the Residential Tenancies Act; maintain detailed documentation and proactively manage risk.

Innovation & Optimization:

• Leverage new tools, technologies, and practices to improve property performance and uncover cost-saving opportunities.

Stakeholder Engagement:

• Communicate regularly with leadership, provide reporting, and maintain strong relationships with internal and external stakeholders.

Who you are:

• Minimum 5 years of experience in residential property management, with proven leadership in a multi-site environment.
• Certificate or degree in Business Administration, Real Estate, Finance, or related field; CPM, IHM, or similar designations are an asset.
• Strong knowledge of the Residential Tenancies Act and municipal legislation.
• Proficiency in Yardi and Microsoft Office Suite.
• Demonstrated leadership, people management, and vendor coordination skills.
• Excellent communication, diplomacy, and conflict resolution abilities.
• Highly adaptable, organized, and resourceful, with a commitment to continuous improvement.
• A valid driver’s license and reliable transportation.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.