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Leasing Specialist (Kitchener-Waterloo)

Job Location: Kitchener, ON
Job Type: Contract
Wage Type: Salary with commission
Wage Amount: TBD

Job Description:

Summary:  Our Leasing Specialists are people who make a big impact in many small ways - a friendly smile, a welcoming handshake, a genuine interest in the people walking through the property office door. Our Leasing Specialists create a positive and lasting influence on visitors, prospects and residents, and understand the importance of first impressions.

Job Requirements:

Duties & Responsibilities:

  • Professionally and courteously handle all telephone and 'walk-in' inquiries from prospective residents.
  • Process qualifying prospects to determine their needs and financial capabilities, demonstrating suites and amenities, closing, and follow-up.
  • Encourage appointments or viewings with all prospective callers with proper follow up and professionalism.
  • Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds.
  • Drive the sale by highlighting the quality of the community and the lifestyle available within the apartment building/area.
  • Assist prospects in qualifying for an apartment by collecting appropriate information and initiating background checks.
  • Ensure apartments are prepared for move-in.
  • Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
  • You will also use your attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment rentals.
  • Carry out other duties and/or procedures as required.

Qualifications:

  • College/University Diploma preferred
  • Two years related leasing/sales experience with knowledge of the property management industry
  • Must have own vehicle to work at various site locations
  • Strong communication and interpersonal skills
  • Exceptional customer service skills
  • Proficient with computer software, specifically Word and Excel
  • Marketing experience an asset
  • Ability to work flexible hours when needed, including evenings and weekends