Leasing Specialist

Summary: The Leasing Specialist will play a crucial role in ensuring that prospective residents have a seamless experience from inquiry to move-in. By delivering superior customer service and promoting the benefits of the community, the Leasing Specialist contributes to resident satisfaction and retention, while supporting the overall success of the property management team. The Leasing Specialist will have excellent customer service skills, a strong sales ability, and a passion for helping prospective residents find their ideal living space.

Salary: $55,000 base salary plus $150.00 for each rented unit

What you'll get to do:

Customer Engagement & Leasing:

• Greet and engage prospective residents in a friendly, professional, and timely manner.
• Conduct tours of the community, showcasing apartment homes, amenities, and local benefits.
• Effectively present property features to meet prospective residents’ needs and close leases.
• Schedule and follow up on appointments, inquiries, and applications with a sense of urgency.

Application & Administrative Support:

• Assist applicants throughout the leasing process, including gathering necessary documents, initiating background checks, and preparing lease agreements.
• Accurately enter and maintain prospect and resident data in the property management system.
• Ensure timely processing of leasing paperwork and compliance with company policies and housing regulations.
• Support operations team with special projects and administrative tasks when needed.

Marketing & Outreach:

• Support marketing initiatives by assisting with online listings, social media promotions, and community outreach efforts.
• Participate in resident events and property promotions to build community engagement and drive retention.
• Collaborate with team members to improve leasing strategies and identify market trends.

Property Representation:

• Maintain a professional and welcoming front office appearance.
• Ensure model apartments and tour paths are clean, staged, and tour-ready at all times.
• Act as a liaison between prospective residents and the property management team.

Who you are:

• College or University Diploma preferred
• 2+ years of experience in leasing, real estate sales, or customer service
• Proven ability to meet sales targets and deliver a high standard of customer service.
• Leasing and CRM software experience preferred (e.g., Yardi, RentCafe, AppFolio, etc.).
• Excellent verbal and written communication skills.
• Must have a valid driver’s license and access to a vehicle for travel between property sites.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply. This position reflects a current vacancy within our organization. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.