Job Details

Title: Customer Service Representative
Location: NORTH YORK, ON
Job Type: Full time
Wage Type: Salary

Job Description

Summary:  The Customer Service Representative is to provide service excellence to prospective/current residents as well as administrative support where required.

Duties & Responsibilities:

  • Professionally and courteously handle all telephone and ‘walk-in’ enquiries from prospective/current residents - answer all questions patiently and offer information as needed
  • Provide administrative support to the site staff and Property Manager as requested and as directed by Manager
  • Create maintenance requests for residents and escalate as required
  • Accept payments from walk in tenants and respond to inquiries through system
  • Maintain an orderly office area at all times
  • Assist in maintaining a high level of client satisfaction and public relations which will include all forms of communications with the residents
  • Create and deliver 24-hour notices to tenants as required
  • Setup buzzer codes and key fobs at the front desk for tenants
  • Assist team in assessing service performance and customer satisfaction
  • Other duties as assigned by the Property Manager


  • College Diploma in Business Administration preferred
  • Maintain professional demeanor at all times
  • Strong communication and interpersonal skills
  • Exceptional customer service skills
  • Proficient with computer software, specifically Word and Excel
  • Patient and understanding with residents
  • Team player
  • Ability to multi-task in a fast-paced environment

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting We encourage all qualified candidates to apply.

Submit Resume

Career Application Form