Job Details

Title: Building Superintendent (Single or Team of Two)
Location: Kitchener, ON
Job Type: Full time
Wage Type: Salary plus apartment benefit
Wage Amount: $TBD

Job Description

Duties & Responsibilities:
Customer Focus

  • Respond to all tenant questions, concerns and complaints in a timely manner
  • Keep detailed records of situations and solutions
  • Refer to Property Manager if unable to solve problems and relay all office communications and  updates to tenants
  • Collect and record in log books all incoming rent payments
  • Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager.
  • Rent all upcoming suites utilizing and adhering to all Greenwin leasing policies.
  • Perform administrative duties as required
  • Maintain accurate records with respect to work orders
  • Provide on-call support for after-hours emergencies; building walk-throughs and assurance of building cleanliness
  • Focus on customer service and tenant retention

Building Cleanliness

  • Clean entrance and exit of building, laundry room (including wipe down washer/dryer) daily
  • Vacuum/wash floors, elevators, hallways, stairs, windows, and common rooms
  • Monitor and clean garbage chutes/compactor
  • Ensure general up keep of the building at all times
  • Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
  • Assist with the move in/out of tenants (cleaning of vacant units, etc.)
  • Minor maintenance as needed
  • Additional duties depending on Building needs and as required by Manager


  • Prior experience as a Building Representative an asset
  • Excellent organizational and time management skills
  • Excellent communication and customer service skills, assertive, able to initiate new methods
  • Strong follow up skills with the ability to deal with confidentiality and sensitive issues
  • Intermediate computer skills
  • Reliable, dependable and respectful
  • Excellent housekeeping skills
  • Ability to work long hours and under pressure
  • Ability to prioritize tasks
  • Positive and friendly attitude

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