250 Lena Cres.

Dear Sir / Madam, My wife and I moved in July this year - having made, what for us, was a big decision to sell our home and move in to an apartment - a massive change of direction. The purpose of this email is to shine a light on the behaviour, service and abilities of the superintendents here at 250, Lena Crescent - Susan and Gerry. We came for a viewing and were met by Susan, who showed us the apartment we would have if our application was successful. Susan answered ALL our questions, making sure that we had all the info available in order to make our decision. The depth of Susan's knowledge was such a comfort, giving us confidence when making such a big decision. Since we have arrived here at 250, Lena Cres Susan has always been there to answer our questions and offer advice that has meant our transition to apartment living has been seamless. Gerry worked tirelessly to ensure the apartment was ready for move in day and has helped since to make sure we settled quickly. In an era where people are quick to complain but not to compliment, both my wife and I wanted to pass on our thanks to both Susan and Gerry and to let you know how grateful we were for all that they did to help us transition and settle in to our new lives here. Nothing is EVER to much trouble and they are to be complimented and acknowledged for their work ethic, compassion and positivity. We have thanked both Susan and Gerry for all they have done for us, but wanted that to be known by their employers too. Kindest Regards, Mark & Leanda M. 250 Lena Cres.