Greenwin's site administrators are integral to the day-to-day success of our residential properties. Our administrators are team-oriented and committed to customer service and tenant relations. If this sounds like a role suited to your capabilities, we encourage you to apply.
The part-time site administration position is to professionally calculate tenant RGI rents as per the Social Housing Reform Act, and to prepare all notices, documents and adjustments to same. It is essential that all calculations are done in a timely and effective manner in order to meet all necessary deadlines outlined under the Social Housing Reform Act. In fulfilling this function, it is imperative that you further provide both existing and potentially new residents with an impeccable level of customer service. Ensure that customers receive the best service possible through processes established by Greenwin Inc.
Maintain an effective system of rent collection and initiate formal action pursuant to the terms of the Tenant Protection Act and upon the instruction of the Property Manager and/or Property Administrator Supervisor
Prepare various legal notices (Form N1, Form N2, Form N4, Form N5, Form N6, Form No10) to residents and follow-up
Collect all delinquent accounts; institute and attend at legal and collection agency proceedings where necessary
Process monthly notices of rent increase (renewals) including checking renewal edit listings for accuracy of suites, parking and percentage increases
Take action regarding renewal status (terminating tenancy, issuing a Form #6, putting resident on a monthly basis) by liaising with the property manager and building superintendents
Ensure maximum rents are correct; execute renewals; prepare resident serving list; maintain accurate control of returned renewals; ensure serving list is returned; and follow-up of outstanding renewals
Job Requirements
Professional in appearance and mannerisms
Strong communication and interpersonal skills
Exceptional customer service skills
Knowledge of the rental/leasing industry (one year experience)
Proficient with computer software, specifically Word and Excel
Marketing experience an asset
Goal and results oriented
Second language is an asset
All resumes are appreciated; however only those candidates selected will be contacted.
How to Apply: Please email or fax your resume using the contact info provided (below)