Building Representative

Summary:  The Building Representative & Maintenance Technician plays a pivotal role in ensuring the smooth operation and upkeep of residential properties, focusing on both tenant relations and maintenance tasks. This multifaceted position requires a proactive individual with strong customer service skills and a solid understanding of building maintenance principles.

This is a full-time, live-in position which will require the Building Representative to live on site in the provided apartment.

What you’ll get to do:
Customer Service & Tenant Relations:

• Serve as the primary point of contact for residents, addressing inquiries, concerns, and complaints in a timely and professional manner
• Facilitate the leasing process in accordance with Greenwin policies, maintaining accurate records and ensuring tenant happiness
• Perform administrative tasks, including documenting situations, handling work orders, and presenting office updates to tenants
• Be available on call for after-hours emergencies, advancing issues to management as necessary
• Handle legal documentation related to rent collection and landlord-tenant disputes as advised

Building Maintenance & Operations:

• Conduct day-to-day building operations, including routine maintenance tasks and ensuring cleanliness of common areas
• Prepare apartments for new tenants and assist with move-in and move-out processes
• Supervise and maintain cleanliness of garbage chutes, compactor, and exterior areas
• Perform seasonal duties such as gardening, snow removal, and salting, adapting to building needs as directed
• Administer the work order system, ensuring all maintenance tasks are completed promptly and efficiently
• Conduct regular inspections of building systems and equipment, coordinating with service contractors as needed
• Assist with monthly building inspections and provide support for general purchasing and inventory management
• Demonstrate proficiency with fire safety, HVAC, and security systems, ensuring compliance with regulatory requirements

Who you are:

• Prior experience as a Building Representative or Maintenance experience preferred
• Minimum 3-5 years of building maintenance experience, with basic carpentry, electrical, and plumbing skills
• Additional educational or trades courses are an asset
• Solid understanding of general tools and health and safety regulations
• Excellent organizational, time management, and communication skills
• Ability to work independently with minimal direction and as part of a team
• Detail-oriented and customer service-focused, with a proactive approach to problem-solving and task execution
• Willingness to work long hours and under pressure, including occasional on-call duties
• Intermediate digital literacy and a professional demeanor

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.